#1 Initial consultation
Here we'll help your business understand more about IA and our process and try to gain an insight into any specific business issues or goals you may have ahead of a formal engagement.
#2 Awareness
Here our consultation engages formally with you to share information both ways and consider the objectives, strategy and goals as well as the important staff impacts.
#3 Communication
Here we will first encourage open and honest dialogue, address initial concerns and start to explore leadership and staff perspectives in more detail.
#4 Discovery
Here we will build on the initial contacts and spend more time collecting and discussing multiple ideas and considering their relative merits for potential automation.
#5 Assessment
Here we will work with you to refine a selection of automation opportunities and rank and prioritise them according to a range of agreed weighted criteria.
#5 Scoping
Here we deep dive into a specific agreed pilot opportunity with the subject matter experts and other stakeholders and define its detail and provide a costed proposal.
#5 Report
Our final stage is a report and recommendations that summarises all of the previous stages, highlights the key outcomes and suggests next steps for the pilot implementation and ongoing work to enhance and develop other pipeline opportunities.